📢 Dog Licensing – New Online Process
The Municipality of Casselman is launching a new online system for dog license applications. The previous online form has now been removed and replaced with direct access to the CityWide Portal:
👉 User guide for first time users: Access to Citywide Guide
👉 User guide for first time users: Dog License
This new process provides:
a simplified application system;
a permanent dog tag (no more yearly replacements);
automatic renewals for property owners.
Permanent Dog Tags
Casselman now issues permanent dog tags.
Once you receive your tag, you keep the same number every year.
How to Apply
All applications must be submitted online through the CityWide Client Portal.
New Registrations - Procedure
1.Create your Citywide account
1. Log in to your CityWide account.
2. Select Licences from the Dashboard.
3. Click New Application.
4. Choose Dog License as the application type.
5. Enter the required information about your dog.
6. Submit the application.
You will receive a confirmation email once your request is received.
📞 Need assistance?
Municipal staff can help you:
- create your CityWide account
- complete your application
- upload required documents (service dog)
📧 info@casselman.ca
📞 613-764-3139
Renewals
Property Owners
Renewals are automatic.
The fee is added to your yearly tax bill.
No action is required in CityWide after the first registration.
Tenants
Tenants must renew every year through CityWide:
1. Log in to your account
2. Open your existing dog license file
3. Click Request Renewal
4. Review and submit your renewal
5. Follow instructions for payment
License fees and other charges
See By-Law 2025-60
Lost and Found Dogs
If you have found a dog or lost your dog, please call the By-law Officer at 613-764-3139, extension 243. If the found animal is wearing a tag, we will attempt to contact the owner so they can retrieve their dog.